NDIS ComplianceInsights & Updates

🚨 NDIS ALERT: The 3 most common PRODA rejection reasons in 2025-26 — and how to avoid all three. We've reviewed thousands of NDIS claims and the same errors keep appearing: 1. ❌ Duplicate support item billing (01_011_0107_1_1 submitted twice) 2. ❌ Worker time overlaps (shift schedules not audited before submission) …See more

📊 The 2025-26 NDIS Price Guide is now active. Here's what every provider needs to know: ✅ Support item 01_011_0107_1_1 — Individual Living Options daily rate updated ✅ 15_056_0128_1_3 — RETIRED. Use the new code or your claim will be rejected immediately ✅ High-Intensity Daily Activities hourly rates adjusted +2.3% ✅…See more

💡 "Participant had a good day." — This progress note just cost a provider $4,800 in rejected claims. Progress notes for high-intensity supports MUST include: 🔹 Specific activities delivered (not vague summaries) 🔹 Measurable outcomes linked to the participant's NDIS goals 🔹 Duration, intensity, and any incidents …See more

🔒 Why "Australian data sovereignty" matters for your NDIS participants — and why we built Provider Shield around it. Most AI compliance tools process your participant data overseas. That means: → NDIS participant information crossing international borders → Potential breach of the Australian Privacy Act 1988 → Your …See more