Built to help NDIS providers review and improve their documentation
Four tools that help your team find missing detail and inconsistencies in participant documentation, so they can be fixed while they are easy to fix.
Guided Progress Notes
Support workers answer guided prompts for four support types. Provider Shield structures the input into a draft note, flags missing or vague detail, and shows the draft for your team to review before it is saved.
Document Check
Upload a PDF or DOCX to get a list of missing details, unclear sections and documentation risks. Previous checks are kept in a document history.
Timesheet Conflict Check
Import shift data from a CSV, or upload a PDF or DOCX, to find overlapping shifts and workers booked with two participants at once. Suggested adjustments are options for you to review.
Participant Records
Organise notes and checks by participant and record each participant's goals alongside them. Professional plan users can print a participant file report.
Multilingual Input
Support workers can enter shift details in their preferred language. Notes are produced in Australian English; your team should read the draft before saving.
Note Edit History
Saved notes keep a version history, so your team can see how a note changed over time.
How a Progress Note Is Produced
Guided input becomes a draft note that your team reviews.
Worker Provides Input
Support workers enter details through guided prompts, in their preferred language when needed.
Provider Shield Drafts the Note
The system structures the input into a draft note and flags missing or vague detail.
Team Reviews and Saves
Your team edits the draft and saves it. Saved notes keep an edit history.
Want to See It Working on Your Documentation?
See how guided progress notes, Document Check and the timesheet conflict check work in a short demo.