Security & Data Sovereignty

Participant data stored
in Australia.

Provider Shield stores participant progress notes in Microsoft Azure infrastructure in the Australia East region. AI processing runs in the same region. Your data is not used to train AI models.

Azure Sydney only

Primary data is stored in Microsoft Azure's ap-southeast-2 (Sydney) region. Some processing services may involve global infrastructure.

Privacy Act 1988 aligned

Designed to handle participant information in a manner consistent with the Privacy Act 1988 and the Australian Privacy Principles. Providers retain their own compliance obligations.

Data never trained on

Your documents are never used to train AI models. Every session is stateless and fully deleted on completion.

Zero third-party sharing

We do not sell, share, or transfer participant data to any third party — ever. You remain the sole data controller.

Important AI Disclaimer

Legal

Provider Shield uses AI to assist with compliance checks. Results are for guidance only and do not constitute legal, financial, or professional advice. Always verify critical decisions with a qualified NDIS compliance specialist before submission.