Your participants' data, stored in Australia
Primary data is stored in Australian cloud infrastructure (Sydney region). We use industry-standard encryption and access controls. Designed to support compliance with the Privacy Act 1988.
Our Data Sovereignty Commitment
We go beyond minimum requirements to ensure your data is protected at every level.
Australian Cloud Infrastructure
Primary data is stored in Australian cloud infrastructure, Sydney region (ap-southeast-2). Some processing services may involve global infrastructure.
Designed to Support Privacy Act Compliance
Designed to support compliance with the Privacy Act 1988 and Australian Privacy Principles. Providers retain their own compliance obligations.
Industry-Standard Encryption
Industry-standard encryption: AES-256 at rest and TLS in transit. Access controls and encryption applied at every layer.
Data Not Used for Training
Your participant data is never used to train AI models. We do not sell or share participant data with third parties.
Access Controls & Audit Logging
Role-based access controls limit who can view participant records. All note creation and edits are logged with timestamps for traceability.
CALD Data Handling
Multilingual conversations are processed and stored in compliance with both Australian and international data protection standards.
Serious About Data Handling
Provider Shield is built with security and responsible data practices at its core Γ’β¬β so you can focus on delivering quality support.