Privacy Policy
At Provider Shield, we respect your privacy and are committed to protecting your personal data.
Last updated: January 18, 2026
Summary
- We only collect data necessary to provide our services
- We do not sell your personal data
- Your data is protected with industry-standard security measures
- You can access, correct, or delete your data at any time
Information We Collect
When using our services, we may collect the following information:
- Name, email address, and contact information
- Account and profile information
- Usage data and interaction logs
- Device and browser information
How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our services
- To manage and support your account
- To send important updates and notifications
- For security and fraud prevention
Sharing Your Information
We do not share your personal information with third parties except in the following cases:
- When we have your explicit consent
- When required by law
- With our service providers (under confidentiality agreements)
- In case of company merger or acquisition
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. Cookies help us remember your preferences and analyze site usage. You can control cookies through your browser settings.
Data Security
We use security measures including encrypted connections (HTTPS) and access controls. Provider Shield is hosted with third-party cloud providers and uses third-party services to process some data, including AI services; see the Third-Party Services section below. No data transmission over the internet is 100% secure.
Third-Party Services
Our platform may use third-party services such as Google OAuth, Stripe payment processing, and analytics tools. These services have their own privacy policies, and we encourage you to review them. A summary of the providers we use, and which of them handle participant information, is published in our Trust Center at /trust.
Data Retention
We retain your personal data as long as your account is active or as needed to provide our services. When you delete your account, your data will be deleted within 30 days, subject to legal requirements.
Contact Us
If you have questions about our privacy policy or want to exercise your data rights, please contact us.
Google Workspace SSO & User Data
Google Workspace SSO & User Data: When you use Google OAuth to log in to Provider Shield, we only request access to your basic profile information (name and email address). This data is strictly used for authentication and account creation purposes. We do not access your Google Drive, Contacts, or any other Google services. Provider Shield's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.