Provider Shield helps NDIS providers review and improve their documentation: guided progress notes, Document Check and timesheet conflict detection.
Simple model: included notes per month + participant capacity.
*All prices are in AUD and exclude GST.
14-day free trial on the Growth plan. A card is required at checkout and you will not be charged until the trial ends. The Free plan needs no card.
For individuals trying guided progress notes
For sole traders and independent support workers
billed monthly · cancel anytime
For growing teams and NDIS provider agencies
billed monthly · cancel anytime
For larger providers who want printable participant file reports
billed monthly · cancel anytime
Which plan is right for you?
Most sole traders and small providers start on Solo. Teams managing 30+ participants typically choose Growth.
© 2026 Provider Shield. All prices are in AUD and exclude GST. ABN: 11 791 821 763.
All plans include guided progress notes, multilingual input and the timesheet conflict check. Limits apply as shown.
| Feature | Free | Solo$59/mo | Growth$149/moMost Popular | Professional$349/mo |
|---|---|---|---|---|
| Guided progress notes / month | 15 / month | 500 / month | Unlimited | Unlimited |
| Participants | 2 | Up to 30 | Unlimited | Unlimited |
| Users | 1 | 1 | Team access | Team access |
| Note overage fees | Not applicable | None — flat rate | None — flat rate | None — flat rate |
| Multilingual input | ✓ | ✓ | ✓ | ✓ |
| Participant goals field | ✓ | ✓ | ✓ | ✓ |
| Note edit history | ✓ | ✓ | ✓ | ✓ |
| Document Check (PDF / DOCX) | Service agreements | Service agreements | Service agreements + shift reports | Service agreements + shift reports |
| Timesheet conflict check | ✓ | ✓ | ✓ | ✓ |
| Participant file report | ✕ | ✕ | ✕ | ✓ |
| Custom report branding | ✕ | ✕ | ✕ | ✓ |
| Support | Community | Priority email | Priority email |
Pricing follows documentation output
Your cost scales with notes produced, which maps to real usage.
Consistency across staff
Guided note creation helps teams capture the same details in the same structure.
Clearer records
Note edit history and structured notes help your team keep clearer participant records. Results are suggestions for your team to review.
The Solo plan is built for Australian sole traders and small NDIS providers. 500 guided progress notes a month, 30 participants, note edit history. $59/mo + GST.