Pricing That Scales With Documentation

Provider Shield helps teams write structured progress notes, reduce inconsistency, and support audit-ready documentation.

Simple model: included notes per month + participant capacity. No per-user pricing.

*All prices are in AUD and exclude GST.

Starter

For teams getting started with structured notes

Free
Get Started Free
Included notes / month200
ParticipantsUp to 5
Note overage (AUD / extra note)$1.10
Guided input prompting
AI-structured notes
Multilingual input (multiple languages)
Participant goal field
Audit trail loggingBasic
SupportEmail
Support type templates
Note export (PDF)

Solo

For sole traders and small teams managing up to 30 participants

$59/ mo+ GST

billed monthly · cancel anytime

Start Solo
Included notes / month500
ParticipantsUp to 30
Note overage (AUD / extra note)$0.90
Guided input prompting
AI-structured notes
Multilingual input (multiple languages)
Participant goal field
Audit trail loggingFull history
SupportEmail
Support type templatesAll 4 templates
Note export (PDF)
Most Popular

Growth

For teams that need stronger consistency month to month

$149/ mo+ GST

billed monthly · cancel anytime

Start Growth
Included notes / month900
ParticipantsUp to 150
Note overage (AUD / extra note)$0.75
Guided input prompting
AI-structured notes
Multilingual input (multiple languages)
Participant goal field
Audit trail loggingFull history
SupportPriority email
Support type templates
Note export (PDF)

Professional

For high-volume documentation operations

$349/ mo+ GST

billed monthly · cancel anytime

Start Professional
Included notes / month2,500
ParticipantsUnlimited
Note overage (AUD / extra note)$0.55
Guided input prompting
AI-structured notes
Multilingual input (multiple languages)
Participant goal field
Audit trail loggingFull + export
Support
Support type templates
Note export (PDF)

Which plan is right for you?

Most sole traders and small providers start on Solo. Teams managing 30+ participants typically choose Growth.

Simple pricing by notes + participantsTransparent overage per extra noteGrowth is the best-value plan for most teamsCancel anytimeNo credit card for Starter

© 2026 Provider Shield. All prices are in AUD and exclude GST. ABN: 11 791 821 763.

How overage works

If you exceed your included monthly notes, extra notes are billed per note at your plan rate. No lock-in, no surprise platform fees.

  • Starter overage: billed per extra note
  • Solo overage: $0.90 / note
  • Growth overage: lower per-note rate than Starter
  • Professional overage: lowest per-note rate

Pricing follows documentation output

Your cost scales with notes produced, which maps to real usage.

Consistency across staff

Guided note creation helps teams produce more consistent records.

Supports audit-ready documentation

Version history and structured notes support better audit preparation.

Why teams trust Provider Shield

Built for documentation quality, not accounting workflows
Simple plans with transparent overage pricing
Designed for support teams managing real shift notes
Helps reduce documentation effort without changing your existing systems

Start with Solo — scale when you're ready

The Solo plan is built for Australian sole traders and small NDIS providers. 500 notes, 30 participants, full audit trail. $59/mo.

Start Solo Plan